Effective date: June 18, 2026
Service Requests and Availability
Submitting a website form or scheduling request does not by itself guarantee a booking. An event is accepted only after availability, address, pricing, travel requirements, guest count, menu, deposit, and other details are confirmed by our team.
Pricing and Payment
Website prices are starting prices. Minimum food purchases, travel fees, taxes, upgrades, rentals, gratuity, and payment terms may apply. Your written confirmation or invoice provides the controlling total for the event.
Customer Responsibilities
The customer must provide accurate event details, a safe and permitted cooking area, suitable weather protection when needed, and any tables, chairs, plates, utensils, or other items not included in the confirmed package. Guests must remain clear of hot equipment and follow the chef’s safety instructions.
Changes, Cancellations and Weather
Guest-count, menu, date, time, cancellation, rescheduling, and weather requests are subject to the terms stated in the booking confirmation. Deposits and fees may be non-refundable within the stated cancellation period.
Allergies and Dietary Requests
All allergies and dietary requests must be disclosed before the event. A mobile cooking environment cannot guarantee the absence of allergens or cross-contact.
Limitation of Website Information
Service-area pages describe locations where requests may be considered. Coverage, chef availability, travel cost, and final acceptance depend on the complete address and event details.
Contact
Questions may be sent to hibcpanda168@gmail.com or by calling 929-735-5556.